PRIVACY POLICY

AT LUNACY APPAREL, WE ARE COMMITTED TO PROTECTING YOUR PRIVACY AND ENSURING THE SECURITY OF YOUR PERSONAL DATA. THIS PRIVACY POLICY EXPLAINS HOW WE COLLECT, USE, AND SAFEGUARD YOUR PERSONAL INFORMATION WHEN YOU INTERACT WITH OUR WEBSITE AND SERVICES, IN COMPLIANCE WITH THE GENERAL DATA PROTECTION REGULATION (GDPR).

WHO WE ARE

THE LEGAL ENTITY RESPONSIBLE FOR PROCESSING YOUR PERSONAL DATA IS AZUL VENTURES 2022 SL, REGISTERED AT CARRER SANT JAUME 7, OFFICE 6, 07012 PALMA DE MALLORCA, SPAIN.

FOR ANY GDPR-RELATED QUERIES, PLEASE CONTACT US VIA POSTAL MAIL AT THE ABOVE ADDRESS OR BY EMAIL AT INFO@LUNACYAPPAREL.COM.

WHAT PERSONAL DATA WE COLLECT

WE MAY COLLECT THE FOLLOWING TYPES OF PERSONAL DATA FROM YOU:

IDENTITY DATA: YOUR NAME, SURNAME, AND GENDER.
CONTACT DATA: YOUR BILLING ADDRESS, DELIVERY ADDRESS, EMAIL ADDRESS, AND PHONE NUMBER.
TRANSACTION DATA: DETAILS ABOUT PAYMENTS TO AND FROM YOU AND OTHER DETAILS OF PRODUCTS YOU HAVE PURCHASED FROM US.
TECHNICAL DATA: YOUR IP ADDRESS, BROWSER TYPE, AND VERSION, TIME ZONE SETTING, BROWSER PLUG-IN TYPES, AND PLATFORM.
USAGE DATA: INFORMATION ABOUT HOW YOU USE OUR WEBSITE, PRODUCTS, AND SERVICES.
MARKETING AND COMMUNICATIONS DATA: YOUR PREFERENCES IN RECEIVING MARKETING MATERIALS FROM US AND YOUR COMMUNICATION PREFERENCES.

HOW WE USE YOUR PERSONAL DATA

WE COLLECT AND USE YOUR DATA TO:

  • PROCESS AND DELIVER YOUR ORDERS.
  • MANAGE YOUR ACCOUNT AND RESPOND TO YOUR QUERIES.
  • SEND YOU UPDATES AND MARKETING COMMUNICATIONS (IF YOU HAVE OPTED IN).
  • IMPROVE OUR WEBSITE AND CUSTOMER SERVICE.
  • COMPLY WITH LEGAL OBLIGATIONS (E.G., FRAUD PREVENTION, TAX OBLIGATIONS).

WE WILL ONLY USE YOUR PERSONAL DATA FOR THE PURPOSES OUTLINED IN THIS PRIVACY POLICY UNLESS OTHERWISE STATED OR REQUIRED BY LAW.

LEGAL BASIS FOR PROCESSING

UNDER GDPR, THE LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA INCLUDES:

  • PERFORMANCE OF A CONTRACT: TO FULFILL THE ORDERS YOU PLACE WITH US.
  • LEGAL OBLIGATION: TO COMPLY WITH APPLICABLE LAWS.
  • LEGITIMATE INTEREST: TO IMPROVE OUR SERVICES AND PREVENT FRAUD.
  • CONSENT: FOR SENDING MARKETING COMMUNICATIONS (WHEN YOU HAVE OPTED IN).

SHARING YOUR PERSONAL DATA

WE DO NOT SELL OR RENT YOUR PERSONAL DATA TO THIRD PARTIES. HOWEVER, WE MAY SHARE YOUR DATA WITH TRUSTED SERVICE PROVIDERS WHO HELP US DELIVER OUR SERVICES, SUCH AS PAYMENT PROCESSORS, DELIVERY COMPANIES, AND MARKETING AGENCIES. THESE THIRD PARTIES WILL ONLY USE YOUR DATA UNDER OUR INSTRUCTIONS AND FOR THE PURPOSES SET OUT IN THIS POLICY.

INTERNATIONAL TRANSFERS

YOUR PERSONAL DATA MAY BE TRANSFERRED OUTSIDE OF THE EUROPEAN ECONOMIC AREA (EEA). IF THIS HAPPENS, WE ENSURE THAT APPROPRIATE SAFEGUARDS ARE IN PLACE TO PROTECT YOUR DATA AND THAT IT IS TREATED SECURELY, IN LINE WITH GDPR.

DATA RETENTION

WE WILL RETAIN YOUR PERSONAL DATA ONLY AS LONG AS NECESSARY TO FULFILL THE PURPOSES FOR WHICH IT WAS COLLECTED, INCLUDING FOR LEGAL, ACCOUNTING, OR REPORTING REQUIREMENTS. WHEN YOUR DATA IS NO LONGER NEEDED, WE WILL SECURELY DELETE OR ANONYMIZE IT.

YOUR RIGHTS

UNDER GDPR, YOU HAVE THE FOLLOWING RIGHTS:

  • ACCESS: YOU CAN REQUEST A COPY OF YOUR PERSONAL DATA WE HOLD.
  • RECTIFICATION: YOU CAN ASK US TO CORRECT OR UPDATE ANY INACCURATE OR INCOMPLETE DATA.
  • ERASURE: YOU CAN REQUEST THE DELETION OF YOUR PERSONAL DATA, SUBJECT TO CERTAIN CONDITIONS.
  • RESTRICTION: YOU CAN ASK US TO SUSPEND THE PROCESSING OF YOUR PERSONAL DATA IN CERTAIN SCENARIOS.
  • PORTABILITY: YOU CAN REQUEST TO RECEIVE YOUR DATA IN A MACHINE-READABLE FORMAT FOR TRANSFER TO ANOTHER PROVIDER.
  • OBJECTION: YOU CAN OBJECT TO THE PROCESSING OF YOUR DATA FOR DIRECT MARKETING PURPOSES.
  • WITHDRAW CONSENT: YOU CAN WITHDRAW YOUR CONSENT FOR MARKETING COMMUNICATIONS AT ANY TIME.

TO EXERCISE YOUR RIGHTS, PLEASE CONTACT US AT INFO@LUNACYAPPAREL.COM OR BY POSTAL MAIL AT AZUL VENTURES 2022 SL, CARRER SANT JAUME 7, OFFICE 6, 07012 PALMA DE MALLORCA, SPAIN.

SECURITY OF YOUR DATA

WE TAKE APPROPRIATE TECHNICAL AND ORGANIZATIONAL MEASURES TO ENSURE YOUR PERSONAL DATA IS SECURE AND PROTECTED AGAINST UNAUTHORIZED ACCESS, ACCIDENTAL LOSS, OR MISUSE.

CHANGES TO THIS PRIVACY POLICY

WE RESERVE THE RIGHT TO UPDATE THIS PRIVACY POLICY AT ANY TIME. ANY CHANGES WILL BE POSTED ON THIS PAGE, AND YOU WILL BE NOTIFIED IF THE CHANGES ARE SIGNIFICANT.

CONTACT US

IF YOU HAVE ANY QUESTIONS OR CONCERNS REGARDING THIS PRIVACY POLICY OR HOW YOUR PERSONAL DATA IS HANDLED, PLEASE CONTACT US AT:

  • EMAIL: INFO@LUNACYAPPAREL.COM
  • POSTAL ADDRESS: AZUL VENTURES 2022 SL, CARRER SANT JAUME 7, OFFICE 6, 07012 PALMA DE MALLORCA, SPAIN